Welcome to Denver DJ School's Shipping Policy page. We're dedicated to providing a hassle-free shipping experience for your DJ and audio equipment orders. Please review the following details to understand how we handle shipping and deliveries:
Shipping Methods and Carriers: We offer multiple shipping options, including standard and expedited services, using reliable carriers such as UPS and USPS. Estimated delivery times will be provided when the shipping label is created.
Shipping Costs: Shipping charges are calculated based on item weight, delivery location, and selected shipping method.
Free Shipping: Orders exceeding $100 qualify for free standard shipping in the United States. Specific terms and conditions apply, and eligibility criteria may change.
Processing Time: Typically, orders take one business day to process before they are ready for shipment. During busy periods or promotional events, processing times may be slightly longer. You'll receive an email with tracking details once your order is dispatched.
Order Tracking: Upon shipment, you will receive a unique tracking number via email. This tracking number allows you to monitor your package's status and location.
Shipping Restrictions: We currently ship to the United States. Unfortunately, we cannot deliver out of the United States territory. For international shipping options, please get in touch with our customer support.
Damaged or Lost Shipments: If your shipment arrives damaged or goes missing, please notify our customer support within three days of receiving your order. We will promptly initiate an investigation and work to resolve the issue satisfactorily.
Returns and Exchanges: Details regarding returns and exchanges can be found in our dedicated Returns & Exchanges Policy [provide link]. Your satisfaction is our priority, and we strive to ensure a smooth process.
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Address Accuracy: To avoid delays or misdelivery, please verify the accuracy of your shipping address during checkout. We cannot be held responsible for issues arising from incorrect address information provided by customers.
Packaging: Your DJ and audio equipment will be expertly packaged to ensure safe transit. Fragile items will receive special attention and extra protection during packaging.
Shipping Notifications: Throughout the order journey, you will receive email notifications, including order confirmation, shipping confirmation, and delivery updates.
Customer Support: For any shipping-related inquiries, our friendly customer support team is ready to assist you. Reach out via contact@denverdjschool.com or 720-650-0009 for prompt assistance.
Policy Updates: We reserve the right to update our shipping policy when necessary. Any modifications will be communicated on our website or via email.
Thank you for choosing Denver DJ School for your DJ and audio equipment needs. We look forward to ensuring a seamless shipping experience for you.
